A standard concern is whether BPO is similar to a call center. Although there’s overlap, they’re not similar. Call centers certainly are a subset of BPO, specifically underneath front-office BPO, specializing in customer interactions like handling inquiries or complaints. Set just: we break down the complexity of your customer lifecycle https://bpionline83676.activosblog.com/36430815/what-does-outsourcing-wikipedia-mean